New Vehicle Coverage

Palladino New Vehicle Coverage

When you purchase a New or Certified Pre-owned Vehicle from the Palladino Auto Group you have the opportunity to have additional comprehensive coverage with the Palladino Promise! With the Palladino Promise you will drive away in your vehicle confidently knowing that you made the right decision.

Our Standard Palladino Promise coverage includes things like Battery, Bulb and Wiper replacement for 3 years, 3 years anti-theft coverage, a 7-day exchange policy, Palladino Powertrain Warranty and more!!!*

You also have the opportunity to upgrade your coverage with Palladino Promise Plus, that will provide you with further coverage and the ultimate peace of mind for an additional year and an additional protection.

New Vehicle Promises
1
3 Year Tire & Rim Protection
Protect your tires and rims, while saving money!
Roads can be unpredictable, unexpected damage to tires and rims can be costly. It doesn’t have to be! The Palladino Promise Tire and Rim Protection provides you with worry-free driving for 3 Years/60,000km*, saving you from paying for damage caused by unexpected potholes, uneven or broken pavement, nails or other debris. If your tire and rim can’t be repaired, we will replace the new tire and rim, at no cost to you.**

*From the date of purchase of the Palladino Promised Vehicle.
**Excludes luxury brand vehicles. See dealer for details

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2
3 Year Anti-Theft Protection
Guard against theft
Vehicles that do not have theft protection are easy targets for thieves. It is important to protect your vehicle from theft. In the event that your vehicle is stolen, the cost to replace your vehicle can catch you off guard. The Palladino Promise 3-year anti-theft protection provides peace of mind!
A benefit of up to $3500 towards the purchase of a new vehicle from the Palladino Auto Group will be provided on either the following circumstances:
  • If the vehicle is stolen in the first 3 years of ownership, and not recovered within 30 days
  • If the vehicle is recovered with damage to the extent it is determined to be a total loss.
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3
The Little Things
Don’t sweat the small stuff. We’ve got you covered, on the house!
We will replace or repair any defective bulbs, wipers, and vehicle batteries for the first 6 months or up to 10,000 kms*.
Coverage includes
  • bulb replacement
  • wiper Insert replacement
  • vehicle battery replacement (*excludes hybrid models)

*From the date of purchase of the Palladino Promised Vehicle.

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4
We Roll out the Red Carpet
We strive to take care of you for as long as you are on the road!
As a valued customer of the Palladino Auto Group you have access to all amenities that our dealerships offer! We provide a shuttle service, loaner vehicles (subject to availability), and a luxurious customer lounge. If you choose to wait while your vehicle is cared for by one of our highly trained technicians and their service team, you are provided commentary Wi-Fi, a variety of refreshments, including specialty fresh ground coffees, and HD televisions! Our Service Team supports you for all your service needs; from booking your service appointment, arranging alternative transportation, advising on the status of the maintenance visit and any applicable warranty coverage, educating you on your vehicle issues and options, keeping in touch with you, and striving to ensure you have the very best experience each and every time you visit us.
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5
Transparent Pricing Promise
We fully disclose all fees in our prices
The price you see online is the price that you pay, before HST and Licensing amounts. It’s that simple!
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6
Your Perfect Fit
Pressure free sales environment
We do our very best to get you into the right vehicle. We start off your sales appointment with an in depth consultation, discussing with you your specific wants and needs for your new vehicle purchase. When we understand your desires, we are able to tailor specific vehicle options for you. Throughout the ownership of your new vehicle we will continue to be a resource for you should you have any questions about the technology and operation of the vehicle. Ultimately, we ensure your new vehicle is a perfect fit, not only at the time of purchase, but throughout your journey!
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7
Vehicle Buying Centre
Allow us make an offer to purchase your vehicle - regardless of year, make or model!
We would like to buy your vehicle even if you don’t buy ours. We are pleased to have Professional Auto Appraisers on our team. They will provide you with an informative detailed offer to purchase your current vehicle, on the spot! If you are unable to visit the dealership, we will come to you at your request. Our Appraisers on the road daily, searching each and every area of the automobile market, in pursuit of the best possible inventory for our pre-owned vehicle customers.
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8
Dynamic Product Experience
Not your usual test drive.
You have the opportunity to go on a dynamic product experience drive along with us, in as many vehicles as you wish! Our mission is to show you every element about the vehicle; many of which that you cannot experience through online research. If you are unable to come into the dealership, let us know and we will make arrangements to bring the test drive to you!
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Extended Coverage
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5 Year Rips, Tears and Burns Coverage
Maintain the condition of the interior of your vehicle!
Lifestyle, children and pets can all impact the interior of your vehicle - and keeping the interior of your vehicle unspoiled over the length of ownership can be quite a challenge! As a solution, we offer coverage for Rips, Tears and Burns, for 5 years or 100,000 kms*. We will assess the damage, following the assessment, the damaged areas will be reconditioned, repaired and/or replaced.

Coverage is included for:

  • Seats
  • Headrest
  • Dash
  • Interior Cloth
  • Carpets
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5 Year Paint-less Dent Repair
Dents Happen- We Can Make Them Disappear!
Dings and dents happen! The damage greatly impacts the value of your vehicle. Having the Palladino Promise 5 Year/100,000 km* Paint-less Dent Repair coverage ensures the body of your vehicle is dent free, keeping it looking as good as the day you drove it out of the parking lot. We will have our Paint-less Dent Repair (PDR) specialist repair a ding or dent in any outer body panel, provided that the paint is not broken or missing.
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5 Year Windshield Coverage
Save your windshield – when it chips and cracks!
A small chip or crack in your windshield may seem minor, but this type of damage shouldn’t be ignored. With enhanced technology built into windshields, replacing them is more expensive than it used to be. With the Palladino Promise, 5 year/100,000 km* Windshield Coverage, you stay on the road safely and with peace of mind. Whether you have a small stone chip that needs to be repaired, or a cracked windshield that needs to be replaced, the Palladino Promise will take care of it!
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5 Year Lost Key & Programming Protection
Easy Key Care
Keys for vehicles are far more advanced now than ever before, and replacing them can be a costly hassle! We offer 5 years of lost key & programming protection. If you lose your key, the Palladino Promise will take care of replacing and programming a new key for you!
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5 Year Anti-Theft Protection
Guard against theft
Vehicles that do not have theft protection are easy targets for thieves. It is important to protect your vehicle from theft. In the event that your vehicle is stolen, the cost to replace your vehicle can catch you off guard. The Palladino Promise 5-year anti-theft protection provides peace of mind!

A benefit of up to $3500 towards the purchase of a new vehicle from the Palladino Auto Group will be provided on either the following circumstances:
  • If the vehicle is stolen in the first 5 years of ownership, and not recovered within 30 days,
  • If the vehicle is recovered with damage to the extent it is determined to be a total loss.
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Our Promises The Palladino Promise Regular Plus
Palladino Powertrain Warranty
Regular
3 Years / 60,000km
Extended
-
The Little Things
Regular
3 Years / 60,000km
Extended
5 Years / 100,000km
Tire & Rim Protection
Regular
3 Years / 60,000km
Extended
5 Years / 100,000km
Anti-Theft Protection
Regular
3 Years
Extended
5 Years
5 Year Rips, Tears and Burns Coverage
Regular
-
Extended
5 Years / 100,000km
5 Year Paintless Dent Repair
Regular
-
Extended
5 Years / 100,000km
5 Year Windshield Coverage
Regular
-
Extended
5 Years / 100,000km
5 Year Lost Keys & Programming Protection
Regular
-
Extended
5 Years / 100,000km
We Roll Out The Red Carpet
Regular
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Extended
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Market Value Pricing
Regular
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Extended
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Your Perfect Fit
Regular
7 Day Return
Extended
7 Day Return
Vehicle Buying Center
Regular
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Extended
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Dynamic Product Experience
Regular
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Extended
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Ready to take advantage of the Palladino Promise?
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New Vehicle Promises
3 Year Tire & Rim Protection
3 Year Anti-Theft Protection
The Little Things
We Roll out the Red Carpet
Transparent Pricing Promise
Your Perfect Fit
Vehicle Buying Centre
Dynamic Product Experience
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Extended Coverage
5 Year Rips, Tears and Burns Coverage
5 Year Paint-less Dent Repair
5 Year Windshield Coverage
5 Year Lost Key & Programming Protection
5 Year Anti-Theft Protection