Always love any interaction with the staff! Excellent service as usual

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OVERALL GREAT EXPERIENCE Had a great experience with the entire staff at North Bay Mazda during the purchase of my new CX-5. Charlaine, my sales consultant, was friendly, knowledgeable, and accommodating to my busy schedule. Looking forward to seeing how this great service continues throughout the life of my new car. Would definitely recommend these guys to my friends and family :)

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purchasing our new Mazda 6 was great, we were very well treated and are really enjoying our new car and all its features. Great car! zoom zoom

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They have had very friendly and thoughtful service staff for the 7 years I owned my Mazda3. Bill was very honest and straight forward with every repair and eventual suggestion of trade in. Charlaine was very knowledgeable, helpful and cheerful when I randomly showed up to choose my upgrade, a cx5.

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They always take the time to review all the work they did on my car and go over the pricing of everything finding savings where possible.

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Outstanding service

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The new North Bay Mazda dealership is getting very busy, since I bought a new CX-5 there 16 months ago. There is only one reason for getting busy: they are the best. Anyone looking for a new vehicle has to drop into Mazda on Lakeshore. I was a Honda guy; after 5 Hondas , I am totally blown away at the craftsmanship and the features of my new CX-5. From the sales staff to The service people, to the owner; this is the greatest team. Ashley and Maxine are top notch.

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Friendly, helpful staff. Loving my new Mazda3!

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Went there today very Nice staff especially Bill the service manager and Jason and Dom

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The Service Advisors at North Bay Mazda are hard-working and very friendly. This clean dealership offers that rare small-town experience where they remember your name and a receptionist (a real person!) always answers the phone. There's no compromise either because the Service Department's prices are fair and the Technicians do good work with genuine Mazda parts and vehicle knowledge. Further, customers receive a free car wash after the work is done.Although I purchased my 2017 CX-5 at a different dealership only because North Bay Mazda did not have one with a manual transmission in stock, I will first shop at North Bay Mazda next time to support my local dealership and its staff. Thank you!

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served in good time and with courtesy and a smile, as always! Many thanks to Bill

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Purchasing a car at North Bay Mazda was a great experience. Good service and they care about their costumers a great deal. It was a positive experience.

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